Basic Entity Info Core Info
Data Controller: song shu | Rubo Development Company
Application Full Name: Rubo – Real Global Encounters
Package ID: com.rubo.oracle
Official Policy URL: https://heath.rubohub.com/confidentialityPolicy.html
Policy Document Latest Revision: 2026-06-29 (Full Regulatory Compliance Update)
Document Description Overview
This Privacy Notice defines all operational standards followed by Rubo Development Company (“we”, “us”, or “our”) covering collection, management, storage, authorized disclosure, and secure protection of personal information collected via our mobile application, web portal, and all associated service products (collectively referred to as “Services”). By accessing or utilizing our platform services, you confirm that you have fully read, understood, and agreed to abide by every clause contained within this document, which complies with international privacy frameworks including GDPR, CCPA, and VCDPA. This privacy document was fully updated and reissued on 2026-06-29, this is the latest official revision to date. The 2026-06-29 update added mandatory DPO full disclosure information and fully elaborated users’ Right to Rectification to satisfy Google Play and global regulatory audit standards. This privacy document will be re-examined every year, even if no major content adjustments are made.
Identity Information List Entity
- Data Controller Entity: song shu (Rubo Development Company)
- Registered Enterprise Name: Rubo Development Company
- Authorized App Developer: song shu
- Application Package Identifier: com.rubo.oracle
- Physical Business Address: 412 Joy Lane, Los Angeles, CA 90028, United States
Contact & Response Rules Support
- Data Protection Responsible Team: Privacy Compliance Team
- Primary Business Contact Mailbox: nngoc63a6fe@gmail.com
- Dedicated Privacy Support Mailbox: nngoc63a6fe@gmail.com
- Standard Response Period: All privacy-related applications will receive official reply within 48 business hours
Our dedicated compliance team stands ready all year round to resolve your inquiries, worries, or formal written requests regarding personal data and platform privacy operation rules.
In full compliance with GDPR, CCPA and VCDPA requirements, Rubo Development Company has formally appointed a dedicated independent Data Protection Officer (DPO) to supervise all personal data processing, handle user privacy complaints, respond to data subject rights requests, and communicate with regulatory authorities. This full DPO disclosure was newly added in the 2026-06-29 policy update to meet Google Play audit requirements.
- DPO Full Name: Song Shu
- DPO Exclusive Contact Email: nngoc63a6fe@gmail.com (mark email subject "DPO Inquiry - Your Account ID")
- DPO Mailing Address: Data Protection Officer, Rubo Development Company, 412 Joy Lane, Los Angeles, CA 90028, United States
- DPO Request Response Time: Acknowledgment within 48 business hours, full resolution of all DPO inquiries within 7 calendar days, fully free of charge for all users.
You may contact the DPO at any time for issues including inaccurate personal data, data sharing disputes, privacy policy questions, cross-border data transfer concerns, or formal complaints about violations of your data protection legal rights.
All our data processing workflows are constrained by a set of clear operational standards aimed at safeguarding user legal rights and carrying out standardized data management:
We explain all data collection and usage rules with plain, easy-to-read wording without ambiguous hidden clauses.
We only gather information that is strictly necessary to deliver stable service functions and optimize user experience.
We deploy mainstream industry security technical measures to block unauthorized access to user personal data.
You retain complete independent control over the collection scope and usage methods of your personal information.
We strictly abide by all applicable local and international data protection laws and global unified privacy standards, including mandatory DPO disclosure and explicit right to rectification requirements updated 2026-06-29.
We split all information collected from platform users into two independent major classifications. Detailed explanations for both categories are listed below. This data collection clause was rechecked on 2026-06-29 to keep consistent with updated global privacy regulatory requirements.
1.1 Information You Voluntarily Submit User Provided
- Account basic data: full legal name, login email, birth date, public display nickname, and uploaded profile avatar
- Identity authentication materials: mobile phone number, submitted only for account security verification purposes
- Billing and payment records: transaction logs processed through authorized third-party payment service partners
- Interactive communication content: text messages, private chats and all interaction records sent within the platform
- User self-generated media: photos, short videos, live broadcast footage and other media materials you upload and share publicly
1.2 Information Automatically Collected by System Auto Collect
- Device hardware parameters: equipment model, operating system version, unique device identifiers, IMEI codes, and advertising tracking IDs
- Platform operation statistics: functional entry clicks, online session duration, and in-app page browsing track records
- Geographic location data: approximate city location or precise positioning data, only collected after you activate location permission
- System running logs: public network IP address, login timestamps, page access records, and equipment operation abnormal events
- Platform performance statistics: aggregated anonymous data used to fix software crashes and upgrade overall service experience
We only process personal data for specified, legitimate service purposes. We will never reuse your personal data for irrelevant business activities without obtaining your separate additional consent in advance.
- Complete user account registration, daily maintenance and account safety protection work
- Provide secure communication channels and match suitable cross-cultural contacts for platform users
- Complete payment settlement for premium membership functions and virtual platform goods
- Deliver timely customer after-sales service and quickly resolve user feedback problems
- Verify real user identity to block fraudulent accounts, abusive behaviors and unauthorized account intrusion
- Customize exclusive platform experience and continuously optimize all built-in service functions
- Fulfill statutory legal obligations and enforce all clauses in our user service agreement
- Support users to exercise their right to rectification to amend inaccurate personal profile information (expanded in 2026-06-29 update)
Under international privacy legal provisions, you have the right to fully know all scenarios where your personal data may be shared with external third parties, and hold absolute rights to refuse non-mandatory data sharing and data sales activities (we do not carry out any user data sales business at present). We maintain complete transparency on all data sharing rules and provide simple operable ways for you to adjust your opt-out preferences. This chapter was fully reviewed 2026-06-29 to ensure sharing rules and opt-out channels comply with the latest legal standards.
3.1 Shared Data Types & 3.2 Authorized Partners Data Share
Allowed Shared Information
- Personal identity labels: only shared with your clear authorization or under mandatory legal requirements
- Device unique identifiers: shared with cooperative service providers to guarantee normal platform operation and risk prevention
- Anonymous aggregated statistical data: shared with data analysis partners to improve overall service quality
- Platform usage behavioral data: shared to optimize software running efficiency and iterative new functions
- Payment transaction records: shared exclusively with certified payment processors to complete order settlement
- User location information: external sharing is only permitted when you grant explicit independent permission
Authorized External Partners
- Reliable technical vendors: cloud storage servers, payment service providers, and customer service auxiliary tools
- Data analysis service providers: only receive non-personal, de-identified aggregated statistical information
- Judicial and administrative authorities: when requested by formal laws, regulations or court official orders
- Official cooperative business partners: data sharing only takes effect with your voluntary direct approval
3.3 Three Opt-Out Methods User Operation
In-App One-Click Opt-Out
- Open Rubo & log in
- Settings > Privacy & Security > Data Sharing Permission Management
- Turn off all non-essential sharing switches
- Submit application to save
Email Application
- Mail to nngoc63a6fe@gmail.com
- Fixed subject with account ID
- Attach identity information
Paper Written Request
- Send signed letter to US address
- Include full account & signature
3.4 Sharing Record Application & Cancel Opt-Out Record Query
- To obtain full historical records of your data external sharing: send email to privacy support team with subject "Application for Personal Data Sharing History Record – [Your Unique Account ID]" to nngoc63a6fe@gmail.com
- To cancel opt-out limits and reactivate non-essential data sharing permissions: submit applications through the same three channels above and clearly request permission recovery
- All opt-out application and permission recovery requests are processed free of charge and fully comply with GDPR/CCPA/VCDPA official time limit rules
4.1 Official No-Sales Policy No Data Sell
Rubo will NOT sell, rent, lease or exchange your personal information to any third parties for economic or other beneficial returns. We never conduct any business activities classified as “data sales” under applicable privacy laws. This policy remains permanently effective unless we issue advance user notifications (minimum 30 days ahead) and obtain your explicit separate consent before making adjustments.
4.2 Block Future Data Sales Prevent Sales
Although we do not operate data sales services currently, you reserve the right to block all possible future data sales activities if our official policy undergoes revisions later. You can exercise this right via the following ways:
- Send a "Future Data Sales Permanent Opt-Out" application email to nngoc63a6fe@gmail.com with complete account information and clear restriction statement
- Enable the "Prohibit All Future Personal Data Sales" toggle inside Settings > Privacy & Security > Data Sales Permission Control within the Rubo application
- This opt-out restriction remains permanently effective unless you actively submit a written application to cancel it, covering all potential data sales businesses we may launch with prior formal notifications
In-App & System Control Ad Settings
5.1 In-App Adjustment
- Launch Rubo and log in
- Settings > Privacy & Security > Advertisement Preference
- Turn off Personalized Targeted Ads
- Save settings for instant effect
5.2 Device System Settings
- iOS: Settings > Privacy & Security > Apple Advertising
- Android: Settings > Google Services > Ads opt-out
Email Request & Result Impact Ad Opt Out
5.3 Email Application to Cancel Advertising Tracking Permission: Send formal opt-out request email to nngoc63a6fe@gmail.com with your registered account identity information. Our team will review and send confirmation reply within the unified official response time limit.
5.4 Impacts After Disabling Ads
- Receive general public ads instead of customized content
- No core app function limitations after closing
- No extra fees for exercising this right
- Re-enable personalized ads anytime in settings
Based on your region of residence, you may enjoy comprehensive data protection rights under GDPR, CCPA, VCDPA and other local privacy legislations. The complete list of legal rights is as follows, with fully expanded explanation for the Right to Rectification added in the 2026-06-29 policy update to meet global regulatory standards:
- Right to access data: apply to obtain full details of all personal information we stored about your account
- Right to rectification (GDPR Article 16): You have the absolute legal right to demand us correct any inaccurate, false, outdated personal data stored under your account, and complete any incomplete personal profile information. Examples include misspelled full name, wrong birth date, invalid contact email, incorrect mobile number, outdated avatar or location info. You may submit rectification requests via in-app settings, DPO email or paper mail. We will process all rectification requests free of charge without undue delay, and complete all revisions within 7 business days. If your corrected data was previously shared with third-party partners, we will notify all relevant recipients to update records accordingly. This full clause was expanded in the 2026-06-29 policy revision.
- Right to data erasure: apply for permanent deletion of your personal data where legal conditions permit
- Right to data portability: acquire your full personal data package in standard machine-readable format
- Right to object processing: refuse specific types of personal data processing behaviors with reasonable grounds
- Right to withdraw consent: cancel any previously authorized data collection and usage permissions at will
- Right to disclosure records: obtain complete records of all external data sharing activities involving your information
- Right to independent opt-out: terminate data processing for advertising, marketing, non-essential sharing and data sales (detailed regulations shown in Chapter 3 and Chapter 4)
To apply for exercising any of the above privacy rights (including rectification requests), contact our Data Protection Compliance Team or appointed DPO via mailbox nngoc63a6fe@gmail.com. We will send application receipt notification within legal required time limits (acknowledgment within 48 business hours, full processing completion within 7 business days).
Step-by-Step Guide to Exercise Right to Rectification
- Method 1 (In-App Fast Rectify): Log in Rubo → Settings > Account Profile > Edit Information, directly modify name, email, birthday, avatar and phone number and save instantly.
- Method 2 (Email Formal Rectification Request): Send email to DPO mailbox nngoc63a6fe@gmail.com, subject "Rectification Request - Account ID: XXXXX", attach identity proof and clearly list all incorrect data items + correct content.
- Method 3 (Paper Mail): Send signed written rectification application to DPO mailing address listed in Chapter 02-1 with valid identity documents enclosed.
We deploy a full set of mature industry standard security technologies and internal management systems to protect personal user data against unauthorized access, unauthorized modification, information loss and malicious misuse. We continuously upgrade these protection solutions to respond to emerging network security risks.
- End-to-end encryption technology for data transmission (SSL/TLS protocol) and persistent storage on cloud servers
- Isolated secure storage space specially built for sensitive identity data and payment transaction information
- Hierarchical access permission limits, restricting personal data access to only authorized internal staff with special authorization
- Regular periodic security risk assessment, system patch update and vulnerability scanning tests
- Formal standardized emergency response process to handle potential data leakage incidents in a timely manner
Although we deploy multi-layer comprehensive security protection systems, no online data transmission or storage solution can guarantee absolute 100% safety against all unknown network risks. We cannot eliminate all potential hidden dangers of information leakage completely.
We only retain your personal information for the shortest necessary period to fulfill the original collection purposes, plus additional storage periods required to satisfy legal tax filing, audit records and internal compliance management requirements.
- During the whole active usage cycle of your Rubo user account
- To meet mandatory legal and regulatory document archiving obligations
- To resolve user dispute complaints, enforce service agreements and protect our legitimate business interests
- To carry out account anti-fraud identification, maintain platform safety and protect all community users
When personal data no longer meets retention requirements, we will carry out permanent secure deletion or complete anonymization processing following internal standards and legal rules. If you have submitted opt-out applications for data sharing or sales, your personal data will be isolated independently to avoid accidental unauthorized external sharing during the storage period.
All services provided by Rubo are only available to users who have reached the age of 18 or above the local legal age of majority. We will never intentionally collect personal information from children or underage minors without valid parental guardian consent. If we confirm that we have obtained minor user data without legal authorization, we will immediately erase all relevant information completely. Parents or legal guardians can contact our privacy team or DPO to submit data deletion applications for underage children’s accounts at any time.
Your personal information may be transmitted and processed in overseas regions including the United States. All cross-border data transmission operations strictly comply with local privacy laws via legal authorized mechanisms such as European Commission Standard Contractual Clauses. If you activate opt-out limits for non-essential data sharing, all cross-border transmission of your non-mandatory data will be suspended immediately (except transmission behaviors forced by legal official requirements). You may consult the DPO for detailed cross-border data protection measures at any time.
This privacy statement was last reviewed on 2026-06-29 and last officially updated on 2026-06-29. This latest update supplements mandatory DPO disclosure information and fully elaborates users’ Right to Rectification to meet Google Play and global regulatory audit standards. We carry out full document review and revision at least once every calendar year to match updated service functions, revised legal regulations and updated industry privacy standards (annual review will still be executed even without substantial text changes). We will notify you of important policy revisions through in-app pop-up announcements, official website notice boards, registered email notifications or system push alerts (a minimum of 30 days advance notice will be provided for adjustments related to data sharing and sales rules). Your continuous use of Rubo platform services after policy revisions take effect will be deemed as full acceptance of updated privacy clauses.
Contact Information List Support Info
- Data Controller Entity: song shu (Rubo Development Company)
- Data Protection Officer (DPO): Song Shu | Exclusive Mail: nngoc63a6fe@gmail.com
- Data Protection Compliance Responsible Team: nngoc63a6fe@gmail.com (primary mailbox for all opt-out & rectification applications)
- Dedicated Privacy Support Team: nngoc63a6fe@gmail.com
- Paper Mail Address for DPO & Rectification Requests: Rubo Development Company, Data Protection Officer, 412 Joy Lane, Los Angeles, CA 90028, USA
Response Cycle & Other Entrances Service Time
- All privacy requests (rectification, access, deletion, DPO inquiry): Reply acknowledgment within 48 business hours, full implementation within 7 business days
- Official Privacy Policy Webpage: https://heath.rubohub.com/confidentialityPolicy.html (Last official full update: 2026-06-29)
Our team promises to reply to all privacy inquiries, rectification requests and opt-out applications efficiently and professionally within the unified official response time limit. You may also submit privacy related applications via in-app online support chat entry (Settings > Help & Feedback > Privacy Rights Application).